Delivery Policy

When you order from ADAM elements online store, your final payment includes a pre-calculated fee for shipping. Our shipping department will have your order processed and prepared for shipment within 1–2 business days. Once your order has shipped, you will receive an automated email including your tracking number and shipping company information.

 

ADDITIONAL SHIPPING & HANDLING INFORMATION:

• All orders are shipped from Taiwan, and our working days are Monday to Friday, excluding public holidays within Taiwan and your chosen shipping destination.
• The handling shipping fee is AUD$25 for an order.
• The customers are responsible for import taxes and duties.
• The delivery time will take 4-10 business days on average.
• All orders above AUD$180 are eligible for free shipping.

 

DELIVERY RESTRICTIONS:

• We don’t deliver to PO boxes, APOs, or FPOs addresses.
• We will not ship to international mail-forwarding services. Orders to these addresses are generally canceled and refunded.